Privacy Policy
Information about how we collect, use, and protect your data.
Last updated: July 24th, 2026
Who we are
TCu29 is a product of the Tempestas Group. Tempestas Group-Registered & Head Office Address: One Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA, UK. For GDPR purposes, we're the data controller of your personal data. Questions or rights requests: info@tcu29.io.
What we collect
Wallet address, profile info you give us (name, email), KYC/AML documents, and basic usage/analytics data.
Why, and on what legal basis
- Authenticating you, processing transactions, account communications — needed to perform our contract with you
- KYC/AML checks — required by law
- Analytics to improve the platform — our legitimate interest
- Marketing (if any) — only with your consent, which you can withdraw anytime
How long we keep it
Account/KYC data: duration of account + 5 years as required by AML law.
Analytics: 6 months.
Blockchain transactions
Onchain activity is public and permanent by design — your wallet address and transaction history are visible to anyone, and we can't alter or delete that once it's recorded.
Your rights
You can request access, correction, deletion, or a copy of your data; object to or restrict how we use it; and withdraw consent at any time. Email info@tcu29.io. You can also file complaints to your national data protection authority.
Some data (KYC) is legally required. Without it we can't open your account. Other data is optional.
Security
We use reasonable technical and organizational safeguards, but no system is 100% secure.